Best Prices Guaranteed
UNIVERS-TIBET IS COMMITTED TO PRICES: IF YOU FIND IT CHEAPER ELSEWHERE, WE WILL REFUND THE DIFFERENCE!
If, after purchasing an item on our site, you find the same item at a lower price, including shipping costs, on another French online store (metropolitan France) within 14 days of your order, Univers-Tibet will refund the difference to your bank card within 10 days.
Under what conditions does the refund apply?
Reimbursement of the price difference must meet the following conditions:
- The product must be identical (same model and new)
- The offer must be proposed by an online store respecting French regulations and in euros
- The delivery conditions must be identical
- The delivery time must not exceed that proposed by Univers-Tibet
The refund of the price difference does not apply to:
- Products benefiting from special discounts and promotional offers (sales, discount codes, gift vouchers, flash sales, crossed out prices, or other)
- Clearance products
- Products sold on auction sites, private sales sites, or classified ads.
- Products sold on marketplaces (market places: Amazon, Cdiscount, Ali express, etc.)
- Products delivered outside Metropolitan France
Offer limited to one refund per person for each product purchased on our site.
How to benefit from the refund?
If you have found a cheaper item on another French online store that meets all of the conditions mentioned above, you must send us your refund request by simple e-mail within 14 days of your purchase, according to the following terms:
Send us a message via our contact form
In the message, specify your order number, the product concerned by your refund request and insert the hyperlink of the product that you found cheaper.
